Coupon Policy

Michaels coupons are available in the advertisements inserted into participating newspapers, in direct mailers, in the weekly ad at michaels.com, in the Michaels mobile app and via the Michaels email program. If you are not already receiving coupons via email, please visit michaels.com and register to receive discounts. Coupons are not available in Michaels stores. If you have any other questions concerning our advertisement policy, please visit www.michaels.com and select the customer service link located at the bottom of the home page. If you have any other questions concerning our advertisement policy, please select the contact us link located at the bottom of the page.


Limit one coupon per product. Limit one coupon of each type per day. Limited to stock on hand. Void where prohibited. Valid only in US.

EXCLUSIONS: clearance; doorbusters; custom framing; beverages & candy; books & magazines; gift cards; LEGO; Cricut, Silhouette; Christmas trees. Exclusions subject to change. See Team Member for details.


Bonus coupon disclaimers will vary dependent upon specific category or products offered. Please check bonus coupon received for applicable exclusions. (As of July 23, 2018)

IN STORE PRICE GUARANTEE

If you find a current lower price on an identical, in-stock item from any brick-and-mortar retailer, or any of the online retailers listed below, we will match that price, and then beat it by 10%. (Bring the ad, printout or photo with you to the register for validation. If you find a current lower price at the time of purchase or within 7 days of your purchase we will adjust the price. We reserve the right to verify a competitor’s advertised price and the availability of the item.) The item must be the identical item, brand name, size, weight, color, quantity and model number.


Unfortunately, we cannot stack other coupons, from Michaels or other retailers, on top of prices reduced as a result of the Low Price Guarantee.

What’s not included?

  • Volume or wholesale pricing, including membership-based retail wholesalers
  • Items identified as being on closeout, liquidation, clearance, special buys, doorbusters, reward club, damaged, used, open package, refurbished, pre-owned, storewide or unspecific offers, or offers that only display on a website after the guest logs in
  • Items sold by third-party sites (for example, a third party selling through eBay, or an Amazon or Walmart “affiliate seller”)
  • Free offers, gift-with-purchase, bundle offers, or rebates (whether or not from the manufacturer)
  • Reverse-bid or auction pricing
  • Classes
  • Pricing for professional services or custom order products (such as custom framing or floral)
  • Internet prices from retailers NOT listed below, under “Eligible Online Retailers”
  • [Offers only valid at stores that fall outside of a twenty-five mile radius around the store where the price match is requested.]

Eligible online retailers: Acmoore.com, Amazon.com, Athome.com, Babiesrus.com, Benfranklinonline.com, Cricut.com, CVS.com, Dollargeneral.com, Familydollar.com, Hobbylobby.com, Homedepot.com, Joann.com, Kmart.com, Kohls.com, Lowes.com, Officedepot.com, Partycity.com, Riteaid.com, Staples.com, Target.com, Toysrus.com, Walmart.com, Walgreens.com

This policy is subject to change without notice.

COMPETITOR COUPON POLICY

We ACCEPT all competitor coupons, including those digitally generated or printed off the internet from one of the following eligible online retailers’ websites: Acmoore.com, Amazon.com, Athome.com, Benfranklinonline.com, Dollargeneral.com, Familydollar.com, Hobbylobby.com, Joann.com, Officedepot.com, Partycity.com, Staples.com, Target.com, Walmart.com


We CANNOT accept competitors’ coupons if:

  • The coupon has expired;
  • We have already applied our Price Match Policy to the item in question;
  • A Michaels coupon of the same type as the competitor coupon has already been redeemed;
  • The coupon is for a gift card with purchase;
  • All standard Michaels coupon exclusions apply.

This policy is subject to change without notice.

ONLINE PRICE GUARANTEE

If you buy a qualifying item on Michaels.com, then find the identical item for less at Michaels.com, eligible online retailers, in a Michaels printed or digital ad, we will match that price and then beat it by 10%.

Details:

  • If you find a current lower price within 7 days of your Michaels.com purchase, please contact our Michaels.com Customer Service at 1-800-642-4235 and we will adjust your payment to the lower price. Stores are unable to adjust the price for a Michaels.com order.

Guidelines:

  • The item must be the identical item, brand name, size, weight, color, quantity and model number.
  • The price for an item must be listed and valid at the time of match. We reserve the right to verify a competitor’s advertised price and availability of the item.
  • No rainchecks will be issued for items that are out of stock at Michaels.com to match a competitor’s price. We do not match competitors if they are out of stock.
  • We reserve the right to limit quantities of price matches per identical item per customer for online competitor matches.
  • We cannot stack other coupons from Michaels or other retailers on top of the price(s) reduced as a result of the Low Price Guarantee.

Exclusions:

  • Volume or wholesale pricing, including membership-based retail wholesalers.
  • Items identified as being on clearance, closeout, liquidation, special buys, doorbusters, reward club, damaged, used, open package, refurbished, pre-owned, storewide or unspecific offers, or offers that only display on a website after the guest logins.
  • Pricing or typographical errors, limited time or quantity offers, daily deals, coupon offers, gift card offers, rebates or mail-in offers.
  • Items sold by third-party site (for example, a third party selling through eBay, an Amazon or Walmart “affiliate seller”)
  • Free offers, gift-with-purchase, bundle offers, or rebates (whether or not from the manufacturer).
  • Reverse-bid or auction pricing
  • Classes
  • Internet prices from retailers NOT listed on below under “Eligible Online Retailers”.

Eligible online retailers: Acmoore.com, Amazon.com, Athome.com, Babiesrus.com, Benfranklinonline.com, Cricut.com, CVS.com, Dollargeneral.com, Familydollar.com, Hobbylobby.com, Homedepot.com, Joann.com, Kmart.com, Kohls.com, Lowes.com, Officedepot.com, Partycity.com, Riteaid.com, Staples.com, Target.com, Toysrus.com, Walmart.com, Walgreens.com

This policy is subject to change without notice.

TEACHER DISCOUNT

  • Benefits: Teachers can enjoy an additional 15% Off Entire Purchase Including Sale Items. This is now easier than ever because you can sync your teacher status to your Michaels Rewards account and your discount will be automatically applied to in store and online purchases moving forward! See exclusions below:
    Limit one teacher discount per product. Limit one teacher discount per day. Must show valid educator ID or have completed educator verification process through Michaels Rewards program. Limited to stock on hand. Void where prohibited. Valid only in US.
    EXCLUSIONS: clearance; doorbusters; beverages & candy; books & magazines; gift cards; LEGO; Cricut, Silhouette; Christmas trees. Exclusions subject to change. See Team Member for details.
  • Who Qualifies:
    • All teachers, staff and faculty Pre-K through Post-Grad within the US.
    • Teachers who work in daycare centers, early childhood learning centers and home schools.
    • Instructors/Teachers of After School Programs, Boys & Girls Clubs, etc.
  • How We Verify: We use a trusted third party to verify eligibility status for online enrollment and may require additional documentation or proof of eligibility.
  • What’s Needed for Verification: Teacher verification requires a valid school-issued document, certificate or ID that shows the information below. These documents are used for verification purposes only. Examples include: Educator ID card with a valid date or a pay stub from within the last 60 days.
    • Your full name
    • Your school/organization
    • Status as current faculty/staff
  • How Quickly Will I Be Verified? Most verifications happen instantly. In the rare case where additional documentation is required, verification may take up to 20 minutes.
  • How to Get Started:
    In Store: Show your educator ID at checkout, and if you have a Michaels Rewards account, your status will be synced automatically within 24 hours.
    Online: Log in or create a Michaels Rewards account and follow the prompt within your account dashboard.
  • How to Shop: To get your 15% off discount online and in store, just sign into your Michaels Rewards account or provide your Michaels Rewards phone number at checkout, and your discount will be applied to all eligible items. If you do not have a Michaels Rewards account, you can still show your valid educator ID to receive the discount in store at the time of purchase.
  • Have More Questions? Feel free to Contact Us.

MILITARY DISCOUNT

  • Benefits: Military members can enjoy an additional 15% Off Entire Purchase Including Sale Items. This is now easier than ever because you can sync your military status to your Michaels Rewards account and your discount will be automatically applied to in store and online purchases moving forward! See exclusions below:
    Limit one military discount per product. Limit one military discount per day. Must show valid military ID or have completed military verification process through Michaels Rewards program. Limited to stock on hand. Void where prohibited. Valid only in US.
    EXCLUSIONS: clearance; doorbusters; beverages & candy; books & magazines; gift cards; LEGO; Cricut, Silhouette; Christmas trees. Exclusions subject to change. See Team Member for details.
  • Who Qualifies:
    • Active Duty
    • Reservist/National Guard
    • Veteran
    • Registered Dependent
  • How We Verify: We use a trusted third party to verify eligibility status for online enrollment and may require additional documentation or proof of eligibility.
  • What’s Needed for Verification: Military verification requires a government-issued document that shows the information below. These documents are used for verification purposes only.
    • Your full name
    • Your branch of service
    • Your current military status
  • How Quickly Will I Be Verified? Most verifications happen instantly. In the rare case where additional documentation is required, verification may take up to 20 minutes.
  • How to Get Started:
    In Store: Show your military ID at checkout, and if you have a Michaels Rewards account, your status will be synced within 24 hours.
    Online: Log in or create a Michaels Rewards account and follow the prompt within your account dashboard.
  • How to Shop: To get your 15% off discount online and in store, just sign into your Michaels Rewards account or provide your Michaels Rewards phone number at checkout and your discount will be applied to all eligible items. If you do not have a Michaels Rewards account, you can still show your valid military ID to receive the discount in store at the time of purchase.
  • Have More Questions? Feel free to Contact Us.

SENIOR DISCOUNT

  • Benefits: Seniors can enjoy an additional 10% Off Entire Purchase Including Sale Items. This is now easier than ever because you can sync your senior status to your Michaels Rewards account and your discount will be automatically applied to in store and online purchases moving forward! See exclusions below:
    Limit one senior discount per product. Limit one senior discount per day. Must be 55 years or older. Must show valid ID or have completed verification process through Michaels Rewards program. Limited to stock on hand. Void where prohibited. Valid only in US.
    EXCLUSIONS: clearance; doorbusters; beverages & candy; books & magazines; gift cards; LEGO; Cricut, Silhouette; Christmas trees. Exclusions subject to change. See Team Member for details.
  • Who Qualifies: Anyone 55 years or older.
  • How We Verify: We use a trusted third party to verify eligibility status for online enrollment and may require additional documentation or proof of eligibility.
  • What’s Needed for Verification: Senior verification requires a government-issued document that shows the information below. These documents are used for verification purposes only. Examples include: Birth certificate, driver’s license, passport or state-issued ID.
    • Your full name
    • Your date of birth
  • How Quickly Will I Be Verified? Most verifications happen instantly. In the rare case where additional documentation is required, verification may take up to 20 minutes.
  • How to Get Started:
    In Store: Show your ID at checkout, and if you have a Michaels Rewards account, your status will be synced within 24 hours.
    Online: Log in or create a Michaels Rewards account and follow the prompt within your account dashboard.
  • How to Shop: To get your 10% off discount online and in store, just sign into your Michaels Rewards account or provide your Michaels Rewards phone number at checkout and your discount will be applied to all eligible items. If you do not have a Michaels Rewards account, you can still show your valid ID to receive the discount in store at the time of purchase.
  • Have More Questions? Feel free to Contact Us.

TAX EXEMPT

  • Benefits: Sync your tax-exempt status to your Michaels Rewards account and make qualified tax-free purchases in store and online without filling out a form for every purchase.
  • Who Qualifies: Individuals or organizations can qualify to make tax-exempt purchases. Please contact your tax advisor or your state or local taxing authority to determine if your organization qualifies for sales tax exemption.
  • Getting Started: Simply log in or create a Michaels Rewards account and follow the prompt within your account dashboard to sync your tax-exempt status and start making tax-exempt purchases immediately online or in store.
  • What’s Needed for Verification: To get started, make sure that you have all the necessary information for enrollment.
    • State(s) and/or local jurisdiction in which you wish to enroll
    • Entity type of your organization
    • Organization address
    • Exemption number(s) and exemption form(s)* (if applicable).
      • *Some state or local jurisdiction exemptions are only issued by their respective taxing authorities. If you have such an exemption, you will be required to upload your certificate for enrollment.
  • How Quickly Will I Be Verified? Most customers will be verified instantly. In the rare case where additional documentation is required, you will be notified via email.
  • How to Shop: Once you’ve been verified, you can immediately begin to make tax-exempt purchases online and in store. To make tax-exempt purchases, just sign in to your account or provide your Michaels Rewards phone number at checkout. If you don’t have a Michaels Rewards account, you can still show a valid ID and fill out a tax-exempt form to receive the discount in store at the time of purchase.
  • Have More Questions? Feel free to Contact Us.